Skip to content

[01] Help & Support

How can we help?

Find support for your account, daily sessions, prayers, audio, journal, privacy requests, and app questions.

[02] Help Topics

Choose the path closest to what you need / then reach out if anything still feels unclear.

Topic

Account & Profile

  • Creating an account
  • Signing in and signing out
  • Resetting your password
  • Changing your language preference
  • Deleting your account
Email support

Topic

Prayer & Reflection

  • AI-generated prayer not appearing
  • Switching your prayer category or focus
  • Reflection guidance feels off
  • Understanding AI-assisted content
  • Sharing or bookmarking prayers
Email support

Topic

Bible & Daily Sessions

  • What the Daily Session includes
  • Session verse or audio not loading
  • Completing a session and tracking progress
  • Changing your Bible translation (version)
  • Searching for a Bible passage
Email support

Topic

Journal

  • Writing a new journal entry
  • Adding or changing entry tags
  • Editing or deleting an entry
  • Archiving and restoring entries
  • Journal entries not saving
Email support

Topic

Audio & Voice

  • Prayer or Scripture audio not playing
  • Choosing a voice type (gentle or warm, male or female)
  • Adjusting playback speed
  • Audio quality issues
  • Generated audio not matching selected voice
  • Reporting inappropriate audio
Email support

Topic

Privacy & Data

  • Request a copy of your data
  • Delete your account and all data
  • Delete specific prayers or reflections
  • Understanding how AI content is generated
  • How your data is stored and protected
Email privacy

[03] Emergency Notice

When you need urgent help

Verahm is not an emergency service, crisis hotline, medical service, mental health provider, counseling service, or replacement for pastoral care.

If you are in immediate danger, experiencing a crisis, or having thoughts of self-harm, contact emergency services or a trusted person near you immediately. In the United States, call or text 988 for the Suicide & Crisis Lifeline.

[04] Getting Started

New to Verahm?

Follow these steps to set up your practice and get the most out of the app.

1

Create your account

Download Verahm, tap Sign Up, and enter your name, email, and password.

2

Set your focus

During onboarding, choose your spiritual goal: growth, peace, strength, or another focus that fits your season.

3

Pick a schedule

Select morning, midday, or evening as your preferred prayer and reflection time. You can also set a custom reminder.

4

Choose your themes

Pick one or more themes that matter to you. Verahm uses these to personalize your daily prayers and sessions.

[05] FAQ

Common questions

Is Verahm free?

Verahm is designed as a ministry-first app. Our goal is to keep core Scripture, prayer, and reflection features free and accessible to everyone.

What is the Daily Session?

The Daily Session is a short guided experience that pairs a Bible verse with a meditation or reflection. It is designed to take just a few minutes and can be completed at your chosen time of day.

What prayer time slots are available?

Verahm offers morning, noon, and afternoon prayer slots. Each slot generates a unique AI-assisted prayer based on your chosen focus and themes.

Can I change my Bible translation?

Yes. Go to your Profile tab, tap the Bible Version option, and select from the available translations.

How do I change the voice for audio?

Open your Profile tab and tap Voice. You can choose from gentle or warm voices in both male and female options. Playback speed can also be adjusted there.

Is AI content the same as Scripture?

No. AI-generated prayers, reflections, and encouragement are tools to support your practice, not Scripture. The Bible remains the foundation. All generated content is meant to point you back to God's Word.

My reminders stopped working. What should I do?

First check that notifications are enabled for Verahm in your device settings (iOS: Settings → Verahm → Notifications; Android: Settings → Apps → Verahm → Notifications). Then open the Profile tab and verify your reminder times are set correctly.

Can I delete my account?

Yes. You can request account deletion through the Profile tab in the app, or by emailing support@verahm.org. Eligible account data, prayers, and journal records will be deleted unless retention is required for legal, security, or operational reasons.

How are journal entries stored?

Journal and reflection data may be stored or processed depending on the features you use. You can delete specific entries in the app when available, or contact privacy@verahm.org for privacy and data requests.

Who operates Verahm?

Verahm is powered and operated by LeySoft LLC, a limited liability company registered in Wyoming, United States.

[06] Still Need Help?

We are here
when you need us.

Reach the Verahm team for support, privacy requests, and ministry partnership conversations.